Customer Update. July 22nd 2020
We are adapting to Government guidelines and as a result will now be changing the way that you can shop on site at Provender Nurseries.
From 24th July, in accordance with Government guidelines, Provender Nurseries will now require all of our valued customers to wear face coverings at all times when on site whether you are collecting or shopping in the cash and carry and nursery.
We are implementing this new procedure and complying with Covid-19 pandemic Government guidelines.
You will need to come to site with a face covering and gloves. Please note you will not be granted access to the cash and carry and nursery without the necessary PPE.
Please can you make all of your team / staff aware of changes on site at Provender Nurseries and provide them with the necessary PPE.
We will continue with other safety measures; maintain 2m distance on site, cleaning down customer trollies, cleaning card machines between transactions and cleaning tills between cashiers.
This information is correct at time of 24.07.20. You will be informed of any further changes as and when they are announced. We will update you by email, all social media channels and on our website.
We appreciate your co-operation.
To shop onsite, you will no longer need to book in online.
You will be greeted at the door by one of our team and to gain access to the Cash and Carry each person wishing to enter will need to provide the following details:
Company Name / Customer Reference, Customer Name, Address and Contact Number.
This is in accordance with Government guidelines. If you cannot provide the information above you will not be granted access on site. Please make all members of your working teams aware of the changes.
We will continue to maintain the
following safety measures on site:
- Social distancing applies at all times.
- We encourage that you please wear face coverings and associated PPE when on site. We can provide you with gloves should you need.
- We would prefer card payment where possible.
- Hand gel is provided at the entrance door and at the tills. We would encourage you to use them on entering and when using the card payment.
- Hand washing station is available.
We may, as we reopen as above have to tweak some of the procedures as we go along. We will let you know as we do. Our team members that greet you at the door will be updated regularly on any changes too. Keep an eye on our website and your email inbox for regular updates
We look forward to seeing you soon.
Nice things people say
Matt James, Garden Designer and TV's 'City Gardener'
I've been using Provender Nurseries for just over three years now and have always found I can rely on the superb quality of the plants there. The range of plants is good too, making the sourcing process even easier. The staff are both helpful and knowledgeable and if I need something unusual that they haven't got they'll do their best to source it for me.
Sandstone Garden Design & Landscaping
I’d like to take this opportunity to thank you for the continued supply of trees and plants from Provender Nurseries. As you know we’ve been a customer for the best part of 10 years and have used you for many extensive planting projects. For one particular project I brought our client to the nursery to look at the stock and we picked individual trees that we knew would fit well. As always you guys were incredibly helpful during the visit and also during the whole supply process. The stock is of great quality and I’m sure will develop into a fantastic screen and border over the next year or so. I will certainly continue to go to Provender Nurseries for stock.
Being a family run business, uniformity of quality and supply is important to GI Landscapes when selecting suppliers. GI Landscapes have been using Provender Nurseries for both plants and soils for many years now and the quality and service has remained consistent throughout. We find the team are professional and a pleasure to deal with. They are always open to our requests for plants and sundries and happily collate orders together for us to same our team time. As well as great customer service, there is always a cup of tea and a smile when we come in through the door.
XSeed Landscape Maintenance Ltd
Provender Nurseries source a significant number of plants for us annually and have been faithfully serving us for the past six years. The superb staff team and their dedication to supplying both great quality plants and excellent service time and again, mean that for us they are simply the first choice every time. They genuinely do everything possible to help source plants from the high quantity number orders, to the large and unusual one off specimens. Deliveries are efficient and reliable making the experience as a whole easy, stress free and enjoyable. We have no hesitation in our whole heartedly recommendation of this knowledgeable bunch!
Esra Parr Gardens
I first met the team from Provender Nurseries when as a student I won the planting design competition that they sponsored at Capel Manor College in October 2012. I have since used Provender Nurseries on most of my garden projects. As one of the few (if not the only) nursery to be able to supply all of my garden design needs in one order – plants, soil, mulch, aggregates and other sundries – I find it extremely convenient to use. Everything arrives in one delivery saving a great deal of time and energy. The wide variety of plants are of excellent quality and the staff very knowledgeable and helpful. I use the informative website for both detailed plant information and a way of costing the plants before I commit. I wholeheartedly recommend Provender Nurseries.
Capel Manor College
When I first started working as a lecturer at Capel Manor, one of the first telephone conversations I had was with Provender Nurseries. A student trip was organised to visit the nursery. Provender Nurseries is a fair distance from Enfield where I was teaching and so I agreed slightly tentatively. We arrived at Provender Nurseries a few weeks later and I immediately realised that I had made the right decision. The enthusiasm, energy and generosity of sharing knowledge about planting sales by the team was instantly apparent.One of the team took us on a tour of the nursery and showed us the wide range of plant material on sale and spoke authoritatively about the horticultural industry. They told the students stories of the industry from the inside, and opened a door into this new world. Their love of plants and interest in their clients was obvious to see. The students were totally engaged and full of praise for Provender Nurseries. This is now one of the high points of the year for myself and all of my planting students.
I run a busy design and build firm in central London, which dictates a hectic and demanding schedule. For over 6 years now I have had the pleasure of working with Provender Nurseries and this collaboration is one of the secrets of our success. They always have what I need and they always say yes to delivering it when I need it. Plus everybody is so easy going and pleasant to work with. To have top quality plants sent at any day of the week into any location, with compost and pebbles just makes my life so much easier. When my crew is happy, then my customers are happy.
Gardens by Catherine Clancy
Provender Nurseries is a great resource for any landscaper or designer - a one stop shop for plants, soil, pebbles, stone, sail-shades etc. Provender Nurseries has been my primary source of plants since 2006, due to their year round fantastic plants, especially the larger specimens for 'instant' gardens many of my clients want. The knowledgeable staff always do their best to get the unusual specimens that I need as showpieces for my smaller gardens. Everyone is so helpful and pleasant to work with. I love the easy to use online ordering system, it saves me so much time, what great service! It's great to be able to get what I need delivered when I want it. Bring your clients to Provender Nurseries, I do, they love it!!
Mick Pateman, Oakview Nursery
I am writing to say how very pleased I am with the bespoke compost mix I had made for me by Provender Nurseries. I am a grower of perennial plants which I take to garden shows and I also sell plants online. I was in need of a compost which was light weight for the posted plants but also able to support full grown perennial plants up to 6ft. After consultation we came up with a mix which contains Hydroleca as well as organic compost, topsoil, slow release feed and vine weevil control. This mix has proved to be fantastic and the plants look as good as any I have grown in 30 years of experience.
Mandy Buckland of Greencube Landscapes
Provender Nurseries provide exceptional service, are incredibly reliable and deliver on quality. What more could you ask for? My clients demanding expectations to provide great plants for their newly constructed gardens could be a headache, but with Provender Nurseries' exceptional service, the online ordering and the genuine interest in what is to be achieved, makes them first on my list. If they don’t have the plants, they know where to source them. They have also developed a palette of interesting and unusual plants that are not easy to get hold of this creates an extra dynamic to their success!!
I just wanted to send an email to thank you for all your help this week. As you know it was our first time at Provender and we were so pleasantly surprised with the quality & range of plants, and the customer service. We are definitely not used to speaking with someone so helpful and knowledgeable at the nurseries we usually visit so I’m sure you will be seeing more of us around!
D B Building Solutions
Wow! Just plain and simply wow. Acres and acres of plants at the highest of quality this place is just simply wow! Being a landscaper we visit a lot of nurseries for our clients but today we had the pleasure of walking around what I would call the best of the best. I was extremely impressed with my collection of plants all at fantastic prices and the quality of my plants are just simply wow! Fantastic staff to compliment the experience too
S J R Home & Garden
I've used these guys and girls for 2 years now. I have never had a problem. Plants, turf and aggregates you name, they have it and they will bend over backwards to get what you need.
Danny Clarke, The Black Gardener
I have been using Provender Nurseries for many years now as my sole supplier of plants, soils and aggregates for my garden design and landscape business’ The Black Gardener’. The choice of plants is wide, varied and perfectly suits my pallette and those of my clients. Having been in the design and landscaping business for many years, quality and value are of utmost importance to my business, as such I would use no other company to supply my jobs. The whole team are supportive, knowledgeable and extremely friendly to deal with. Nothing is ever too much trouble and with such a friendly crew it is easy to see why Provender Nurseries is my only choice for supply. Furthermore when asked by 12 Yard Productions if I could recommend a supplier for BBC's The Instant Gardener show, a programme I'm a presenter in. I had no hesitation recommending Provender Nurseries. Unsurprisingly they met and went beyond all expectations. For which I cannot thank them enough. I would happily recommend anyone in the horticultural industry to use Provender Nurseries.
Provender Nurseries provide an excellent selection and quality of plant stock with very pleasant and helpful staff.
Alexandra Hollingsworth Garden Design
Plants all present and correct, and great quality. Many thanks for your help.