Deliveries

Transport opening times are from 7.00am - 4.00pm Monday-Friday.

We deliver 6 days a week, Monday to Saturday.  Please request Saturday deliveries 5 working days in advance.  

Supplying top quality plants and sundries and delivering them to your site is part of our service. Putting the ingredients together to create a garden you can be proud of is part of yours to your client. Working together we can make a formidable, hard-working and productive team.

With a dedicated despatch team, a specialised fleet of vehicles and professional, friendly drivers Provender Nurseries aim to make deliveries to you a speedy and hassle free. We deliver 6 days a week, Monday to Saturday.  Please request Saturday deliveries 5 working days in advance.  We offer a kerbside delivery service only. We do ask that you ensure that you have adequate staff on site to unload your delivery and sign for the goods received. Once you have placed an order for delivery one of our despatch team will contact you to confirm delivery dates.

To help our despatch department help you, please advise us of any information that may help us to organise your delivery:

  • Are there access restrictions (see vehicle sizes below)?
  • Are there time restrictions, especially when delivering to or near schools, red routes etc?

Delivery Charges

Please note all delivery prices are based on postcode and per drop which is automatically calculated in the check-out stage of the trade zone.  If the delivery postcode is not shown, please contact us to obtain a delivery price. Note that we can only deliver to UK addresses.

Orders including all standard deliveries and the new forklift hire service are subject to Provender Nurseries’ Terms & Conditions.


Forklift Hire Service

For any deliveries that require a forklift, Provender Nurseries will offer a forklift hire service that provides the use of the forklift and trained driver on a per-hour basis:

  • £40.00 for one hour (minimum booking 1 hour)
  • £80.00 per hour after that

The forklift hire service will need to be pre-booked and is not offered on a pro-rata basis.  It is in addition to the standard delivery charge and is available only for the movement of Provender Nurseries’ products on your site. Please note that prices shown are ex-VAT.

Forklift height: 8'/2.44m
Forklift length: 9'/2.7m
Forklift width: 7'10''/2.3m

Forklift lifting weights: @1m 2.5t, @2m 1t

Front Mounted Crane Lorry

Our 26 tonne crane lorry has a crane mounted behind the cab. The crane has an 8 metre reach which can lift 1.5 tonne at maximum reach. Kerbside delivery for bulk bags, pallets and large trees.

Height: 11'8''/3.5m
Length: 37'10''/11.5m
Width: 8'5''/2.5m

Length of flatbed: 27'/8.2m

Crane lifting weights: @2m 6t, @4m 3t, @6m 2t, @8m 1.5t

Rear-mounted Grab Lorry

Ultra Low Emission Zone compliant (Euro 6) ULEZ

Height: 13'/4m
Length: 36'/11m
Width: 8'6''/2.6m

Length of flatbed: 24'/7.3m

Crane lifting weights:@1.9m 5.5t, @3.2m 3.5t, @5.4m 2.25t, @7.1m(max reach) 1.75t

Front Mounted Crane Lorry

Our 26 tonne crane lorry has a crane mounted behind the cab. The crane has an 7.1 metre reach which can lift 1.75 tonne at maximum reach. Kerbside delivery for bulk bags, pallets and large trees.

Height: 13’/3.96m
Length: 36'/10.97m
Width: 8'6''/2.62m

Crane lifting weights:@1.9m 5.5t, @3.2m 3.5t, @5.4m 2.25t, @7.1m(max reach) 1.75t

Box van with tail lift

Ultra Low Emission Zone compliant (Euro 6) ULEZ

Height: 10'6''/3.2m
Length: 23'/7m
Width: 9'/2.74m

Max. load height: 7'2''/2.18m
Max. load length: 13'1''/4m

Max. load weight: 1.5t

Tail lift max. weight: 500kg

Small panel van

We have 2 long wheel based transits with payload of 1.2 tonne and can get to areas our trucks cannot reach

Height: 9'10''/3m
Length: 23'6''/7.1m
Width: 6'5'/1.94m

Max. load height: 6'/1.8m
Max. load length: 14'/4.2m
Max. load weight: 1.2t

Lorry with tail lift

Height: 12'/3.65m
Length: 26'6"/8m
Width: 8'/2.4m

Tail lift max. weight: 1.25t


Our Helpers

Tipper Lorry

We do have access to a Tipper Lorry for larger loads (20 tonnes) of loose compost. Please call our sales team for prices.

Palletised

Certain stocklines can be delivered by Pallet. Please call our sales team for options and prices.


Delivery FAQs

What time will my delivery be there?

We are unable to give specific times for deliveries due to road and traffic conditions which are beyond our control.

Can you pop the plants / soil on the driveway / round the back?

We offer a kerbside delivery service only. We do ask that you ensure that you have adequate staff on site to unload your delivery and sign for the goods received. Deliveries and unloading will be at our discretion of the drivers. If a driver deems a situation too dangerous, deliveries will be returned to our yard. Please note - charges may be incurred for waiting times.

Can you take your vehicle across the grass?

We do not take vehicles across grass areas or other delicate areas due to possible damage. We can deliver kerbside to you.

To help our despatch department help you, when you are booking your delivery please advise us of any information that may help us to organise your delivery:

  • Access restrictions - see vehicle sizes above
  • Time restrictions - especially when delivering to or near schools, Red Routes etc
  • Do you need a forklift / crane lorry onsite to unload?
  • Will you need any other equipment to unload?

Please note all delivery prices are based on Post Code and per drop. If your Post Code is not shown please contact our sales team for prices. Our Despatch Team will contact you to arrange delivery.

Can I just add...?

Please note that changes to deliveries can only be made up to three working days before the delivery date.

Do you offer a mail order service?

Please note that Provender Nurseries do not offer mail order by post. In certain circumstances we can organise deliveries by pallet via exterior specialist delivery companies, however please bear in mind these companies usually have height and weight restrictions. Provender Nurseries bear no responsibility for any damage caused in transit with exterior specialist delivery companies.


Freight Transport Association

Provender Nurseries are members of the Freight Transport Association (FTA).  The FTA are the only organisation in the UK that represents all of logistics, with members from the road, rail, sea and air industries, as well as the buyers of freight services such as retailers and manufacturers whose businesses depend on the efficient movement of goods.