How to order

Please note Provender Nurseries is a trade only nursery.  All customers must be registered for a trade account. Login here or register for an account here.

However you choose to place your order you will be dealt with by the same member of staff throughout the process.

Visit our Cash and Carry

Provender Nurseries is a wholesale trade only outlet - simply come in, select what you want, pay and go!

Our 18 acre site is stocked with a wide range of plants including trees, herbaceous, shrubs, hedging, specimen plants, bamboos, fruit, aquatics, herbs and alpines, Provender Nurseries are well stocked all year round.

We also stock a wide selection of landscaping kit products such as aggregates, compost, bark, soil, chemicals, weedkillers, fertilisers, tools, hardware and more (see our product categories page for more details).

 

Phone

Orders can be placed by phone with one of our dedicated sales team.  You can contact a member of the sales / quoting team on sales@provendernurseries.co.uk or phone on 01322 662 315.

Trade Zone

The Trade Zone is open 24 hours a day, 7 days a week.  Orders can be placed, quotes created and your entire purchasing history can be viewed.

Click on START SHOPPING and remember to save your basket.

Our online stocklist is live and updated throughout the day showing both what is held in stock and what stock is due in.

Please note that once an order has been placed online it cannot then be modified.  Online orders take a minimum of 5 days to be collated.

 

Reserving stock on site

Plants and landscaping kit essentials products can be tagged and reserved for collection / delivery at a later date.  Please note tagged goods will be held for a maximum of 30 days. 

Quotes

We are happy to quote on any planting plans or designs for you large or small, for immediate supply or a few months in advance.   Please provide as much relevant information as possible when submitting a quote, e.g. planting time, height or particular shape such as multistem, standard - this will ensure that your enquiry is dealt with efficiently and promptly.  Please also provide your registered trade reference number. 

We aim to have quotes processed in 3 days in a day or more; it is difficult to pinpoint how long it takes to process a quote until we see the actual list of plants and products. Once quotes are issued the prices are valid for 30 days from quotation. Plants or products listed on quotes may not actually be in stock and may need to be ordered in.

For Aggregates, compost, bark and soil quotes please state area to be covered and if delivery is required.

Once a quote has been confirmed, the order lead time may vary depending on where the goods need to be sourced from.  We ask for a minimum of 10 working days from the date of order confirmation to order completion.  Please note no further changes can be made to orders three days prior to despatch. 

What if we haven't got what you want?

If you cannot see the plants or landscaping kit that you require or if you require larger quantities than we have in stock please contact a member of the sales or quoting team and we will try and source them for you. 

You can contact a member of the sales / quoting team on sales@provendernurseries.co.uk or phone on 01322 662 315.

Project planning and large schemes

Provender Nurseries has an enthusiastic team with a wealth of information, skills and expertise at our fingertips. We can advise you on any aspect of your planting project including timelines, plant sourcing, sourcing landscaping kit, delivery schedules and plant advice. 

Large planting schemes and commercial projects can easily be catered for by Provender Nurseries. Come and talk over your plans with any of our sales or quoting team who are happy to help with plant suggestions too.  You can contact a member of the sales / quoting team on sales@provendernurseries.co.uk or phone on 01322 662 315.

Payments

There are various ways that you can pay for plants and products bought from Provender Nurseries.

We take all major credit and debit cards including American Express.

Payment can be made directly to our account via BACS. If you would like our bank account details to make payment in this way, please call us on 01322 662315 or email admin@provendernurseries.co.uk. Please state your order number when paying by BACS.

We can also take payment on credit. To apply for credit, you will need to fill out our credit application form which we can send to you in the post or which you can collect from the nursery. Please email admin@provendernurseries.co.uk or call us on 01322 662315 to request a credit application form.

Please note that we do not accept cheques.

Note that for non-account customers, goods cannot be delivered or released until full payment is received. 

Mail order

Please note that Provender Nurseries do not offer mail order by post. In certain circumstances we can organise deliveries by pallet via exterior specialist delivery companies, however please bear in mind these companies usually have height and weight restrictions. Provender Nurseries bear no responsibility for any damage caused in transit with exterior specialist delivery companies.